Privacy policy

Last updated: October 26, 2026

Who we are

Create Colab is run by Colab, 914 E Douglas Ave #210, Wichita, KS 67202, USA. This policy explains what we collect when you use the Create Colab website and editor, why we collect it and what you can do about it. Questions go to support@createcolab.co.in.

What we collect

• Account data: your email address and the 6-digit sign-in codes we send to it. We don’t use passwords.
• Billing records: your plan, invoices and the country used for tax. Card details are entered with and stored by our payment processor. We only see the card type and the last four digits.
• Your content: clips you upload, sounds you upload on Studio, captions and the projects you save.
• Usage logs: IP address, browser type, pages visited, export events and error reports. We use these to keep the service running and secure.

How we use it

We use your data to sign you in, render and deliver your exports, keep your saved projects, take payments and send receipts, answer support requests, and find and fix bugs and abuse. We send product emails only about your account, such as sign-in codes, receipts and changes to these terms. We don’t send marketing email unless you opt in.

We don’t sell your personal data, and we don’t use your clips to train machine learning models.

Your clips and exports

Editing previews run in your browser. Your clip is uploaded only when you export. It is rendered on our servers and the finished file is available for 24 hours. After that the export and the uploaded source are deleted unless you saved the project.

Saved projects are kept for as long as your account is active. If you delete your account, they are removed within 30 days.

Cookies and analytics

We use essential cookies to keep you signed in and remember your editor settings. For analytics we use a privacy-friendly tool that counts page views and feature use in aggregate, with no cross-site tracking and no advertising profiles. We don’t run ad trackers.

Who we share it with

We share data only with the service providers that help us run Create Colab: hosting and rendering infrastructure, the payment processor, email delivery and the analytics tool. Each one may use it only to provide its service to us. We may also disclose data when the law requires it or to protect users from fraud or abuse.

Your choices and rights

In Account > Privacy you can download a copy of your data or delete your account. You can also email support@createcolab.co.in to access, correct or delete your data, or to object to how it is processed. We reply within 30 days. Depending on where you live, you may also be able to complain to your local data protection authority.

Create Colab is for people aged 13 and over, or 16 and over in the EEA and UK. We don’t knowingly collect data from younger children. If you think we have, contact us and we will delete it.

Security and changes

Data is encrypted in transit and access is limited to staff who need it. No system is perfectly secure. If a breach affects you, we will tell you without undue delay.

If we change this policy in a meaningful way, we will email account holders before the change takes effect. Colab is responsible for your data under this policy.